Last updated: April 22, 2026
Welcome to WIL's Terms and Conditions! In this document (the “Terms and Conditions”) we explain the rules for:
WIL is operated by Growth Ventures SRL (CUIT 30-71788665-4) (the “Company”) with its registered address at Concordia 4837, Ciudad Autónoma de Buenos Aires.
Before reserving or purchasing your Wristband, or creating your User Account in the App, we ask you to read and accept these Terms and Conditions and the Privacy Policy. If there are any supplementary documents, we'll make them available to you through the App.
IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OR THE PRIVACY POLICY, WE ASK YOU NOT TO RESERVE OR PURCHASE THE WRISTBAND, NOR TO REGISTER, ACCESS, OR USE THE APP IN ANY WAY.
Through the Wristband and the App you'll be able to use WIL, which allows you to interact with your mobile phone through voice commands. The Wristband can be reserved and purchased through the official website (https://iamwil.ai/).
Return Policy: You can return the Wristband within 30 calendar days from the date you received it, following the procedure indicated by the Company and provided that the Wristband is in perfect working condition and undamaged. Returning the Wristband under these conditions will result in a 100% refund of the purchase, and the Company will cover all costs associated with the product return process. The refund will be processed using the same payment method used for the purchase.
Warranty Policy: The Wristband comes with a 1-year warranty against manufacturing defects, starting from the date you received the product. The warranty does not cover damage resulting from improper use, impacts, incorrect handling, unauthorized interventions, or normal wear and tear over time. The Wristband is not waterproof or water-resistant, so the warranty does not cover damage from water exposure either. Where applicable, the Company may choose to repair or replace the Wristband covered by the warranty.
These return and warranty policies apply without prejudice to the rights granted to you by applicable consumer protection regulations.
To start using WIL, you need to download the App, create your User Account, and pair the Wristband with a compatible mobile phone. This way, you'll be able to perform actions on your mobile phone using voice commands, such as sending messages, creating reminders and alarms, doing internet searches, playing music, and using Third-Party Apps, among other features.
The features will be limited, among other factors, by the Permissions you grant and the technical availability of integrating WIL with Third-Party Apps. The Company may add new features and Third-Party Apps, as well as modify or discontinue existing ones. In some cases, you may need to update the App, the Third-Party Apps you wish to use, or your mobile phone. Depending on the type of update required, the Company may choose to perform automatic updates that do not require user acceptance.
WIL allows you to interact via voice commands with certain third-party applications or services installed on your mobile phone (the “Third-Party Apps”), such as instant messaging, maps, music, reminders, and others. To interact with these Third-Party Apps, you need to grant WIL certain permissions from the App (the “Permissions”).
By granting these Permissions and interacting with Third-Party Apps, you authorize WIL to transmit your requests to those apps, on your behalf and by your order. If you prefer not to grant certain Permissions, you may be unable to interact with certain Third-Party Apps using WIL, or you may only be able to interact in a limited way.
Whenever you interact with a Third-Party App using WIL, that interaction will be considered to have been made directly by you. WIL acts solely as a channel that transmits your requests to the mobile phone and/or the Third-Party App.
We ask you to use WIL, the Wristband, and the App in good faith, for legitimate and legal purposes, respecting the rights and property of the Company, other users, and third parties. By accepting these Terms and Conditions, you commit to not performing, among others, the following conduct:
To access the App for the first time, we'll ask you to create a User Account, providing certain personal information accurately, truthfully, and in an up-to-date manner.
The Company may allow you to create your User Account using third-party authentication methods such as Apple or Google, which have their own terms and conditions and privacy policies. We recommend reading those documents before using them as authentication methods.
It is not permitted to create User Accounts using automated programs, bots, or any other mechanism that does not involve the User's personal and direct registration. Your User Account is personal, unique, and non-transferable. We ask that you not share it with others. You are responsible for keeping your password, Wristband, and mobile phone secure, as well as for all actions performed from your User Account.
If you suspect or detect that someone has accessed your User Account without authorization, we ask that you change your password immediately and notify us via email: hello@iamwil.ai.
The Company offers different subscription plans (the “Plans” or the “Plan” interchangeably), which may include: (i) A free plan with limited features; and (ii) One or more paid plans offering additional features.
The characteristics, limits, conditions, and prices of each Plan will be clearly and transparently communicated to you before contracting. Activating a paid Plan may require accepting additional conditions or documents and registering a valid payment method. Unless otherwise indicated at the time of contracting, paid Plans renew automatically for successive periods equal to the original subscription term. This means you won't have to manually renew your subscription each period. Renewal will be processed using the payment method you have registered.
If payment for your Plan cannot be processed or the corresponding amount is not received by the due date, your subscription may be automatically migrated to a free Plan, with the limitations that apply.
The Company may modify the available Plans, their characteristics, or their prices. In such cases, we'll notify you with reasonable advance notice, prior to your subscription renewal. Modifications will not affect periods already paid.
3.1. Termination With Cause by the Company. The Company may immediately suspend or terminate your User Account if you breach applicable regulations and/or these Terms and Conditions.
3.2. Termination Without Cause by the Company. If the Company decides to permanently discontinue the App or the service that enables the Wristband's functioning, we'll notify you with reasonable advance notice.
3.3. Termination by Users. You may delete your User Account at any time from the App or through the contact channels the Company makes available to you.
3.4. Consequences of User Account Termination. An active User Account is essential to use the App and interact with your mobile phone through the Wristband. Therefore, upon termination of your User Account, you will no longer be able to continue using the App or interacting with your mobile phone through the Wristband. In no case will the termination of the User Account result in the refund of the price paid for the purchase of the Wristband and/or Plan payments. Upon termination of your User Account, we'll delete the content and information associated with the Account, except for information the Company must retain under legal or contractual obligations. For more information on this point, we recommend reading the Privacy Policy.
3.5. Plan Cancellation. At any time, you may cancel the contracted Plan through the App. Once canceled, your User Account will be migrated to a free Plan.
4.1. The App and its features (including integration with the Wristband) are made available as is (“as is”), without warranties of any kind, either express or implied. The operation of the App may be affected by various external elements, such as: the internet or Bluetooth connection of your Wristband and/or mobile phone; the model, state, operation, and configuration of those devices; the version of the mobile phone's operating system; the Permissions you granted; or Third-Party Apps. Due to these factors, we cannot guarantee that the App or its features will always operate uninterruptedly, error-free, or without incompatibilities with all devices. It is also possible that some features depend on third-party services that are not under the Company's control. If those services change, stop working, or modify their technical conditions, this may affect the operation of the App.
4.2. The Company may also modify, update, improve, suspend, or interrupt the App or some of its features when necessary for technical, maintenance, security, regulatory compliance, or service improvement reasons. In such cases, access to the App may be temporarily affected.
4.3. The technology used by WIL, such as voice recognition, may not be accurate in all cases, so misinterpretations, involuntary activations, or incorrect executions may occur.
4.4. Emergency and contact notification features are support tools and do not replace medical, police, or emergency services. In this sense, you are responsible for configuring them correctly and keeping your contacts up to date. The Company cannot guarantee that these features operate at all times or that alerts are effectively received.
4.5. To the maximum extent permitted by applicable regulations, the Company shall not be liable for damages or losses that may result from the use or inability to use the App or its features, including, among others, technical failures, service interruptions, connectivity problems, system errors, device incompatibilities, failures in internet, Bluetooth, or external services linked to the App, unauthorized access to data or transmissions, or the operation of Third-Party Apps.
The Company believes that security should be integrated into the product's architecture, not added as an afterthought. To understand how we protect your information, it's useful to understand what happens to it at each stage.
The Wristband does not store data. All processing occurs on your mobile phone and in the cloud. If you lose the Wristband or it is stolen, there is no personal data stored on the device that anyone can access.
Between the Wristband and your mobile phone, communication is carried out via Bluetooth Low Energy (BLE), using the pairing and encryption mechanisms of the BLE 4.2+ standard, which reduces the risk of third parties intercepting the signal.
Between your mobile phone and our servers, the captured audio is transmitted encrypted via secure WebSocket (WSS) or WebRTC depending on the session context. The audio itself is never stored: it is transcribed, and only the resulting text persists.
Within our servers, that text is processed by the AI agent through an encrypted connection. The data we store in the database is limited to your account information (name and email), configuration preferences, queries to WIL, and technical logs necessary for the service's operation and improvement. Access to that information is restricted to strictly necessary personnel and providers, all subject to confidentiality obligations.
The server's response to your mobile phone also travels encrypted under the same protocols, closing the end-to-end protection cycle.
Even so, no system connected to the internet is infallible. Therefore, the Company's design objective is to progressively minimize data processing in the cloud, prioritizing local storage on the user's device whenever technically feasible. If at any time you believe the security of your account may have been compromised, report it immediately through the channels indicated in the “Contact” section.
To complete the reservation, purchase, and shipment of the Wristband and enable you to use the App, the Company may collect and process certain personal data that you own. The Company makes efforts to apply criteria of minimization, purpose limitation, and privacy by design and by default. The collection, use, storage, and other processing of your personal data, as well as the specific purposes of the processing, retention periods, and rights you have as the owner of your personal data, are regulated in the Privacy Policy. This document forms an integral part of these Terms and Conditions and complies with applicable regulations.
THE COMPANY GRANTS YOU A LIMITED, NON-EXCLUSIVE, NON-TRANSFERABLE, NON-SUBLICENSABLE, AND REVOCABLE LICENSE TO USE THE APP AND ITS FEATURES, SOLELY FOR THE PURPOSE OF ALLOWING YOU TO USE THE APP AND ITS FEATURES IN ACCORDANCE WITH THESE TERMS AND CONDITIONS AND ANY ADDITIONAL DOCUMENT THAT THE COMPANY MAKES AVAILABLE TO YOU.
The Wristband, the App, its features, and elements linked to them such as logos, inventions, patents and patent applications, trademarks and trademark applications, trade names, domain names or app names, materials, graphics, texts, images, designs (including the “look and feel” of the App), specifications, methods, procedures, algorithms, codes, interfaces, and trade secrets; all of them, whether registered or not; are the property and/or licensed to the Company and/or companies and/or entities related to it and are subject to copyright and other intellectual and industrial property rights, under applicable laws and international conventions.
The Company will also own the intellectual and industrial property rights over any modification, improvement, customization, configuration, parameterization, integration, adaptation, derivative work, or development of supplementary technologies, even those developed to your specifications or following your advice, comments, or feedback, without any compensation to you.
The Company may modify, update, or replace these Terms and Conditions to reflect changes in the App, its features, the Plans, among other factors. Modifications will be communicated to you through the App and/or the email address you registered. The communication will indicate the date from which the new version will take effect.
If the User does not agree with the modifications introduced, they may exercise their right to terminate their User Account as provided in these Terms and Conditions. Where applicable, we'll request your acceptance of the modifications introduced. In some cases, it may be necessary for you to accept the modifications to continue using the App and/or the Wristband.
These Terms and Conditions, the relationship between the Parties, and the use of the App are governed by the Laws of the Argentine Republic.
10.1. Complete Terms: These Terms and Conditions constitute the sole agreement between the Company and you regarding the Wristband and the App, superseding any prior agreement between the Company and you (including, but not limited to, any prior version of the Terms and Conditions).
10.2. Independence: These Terms and Conditions shall not be interpreted in such a way as to consider that the Company and you have a relationship of partners, employee, agent, representative, or members of a joint venture. Your relationship with the Company is limited to that expressly established in these Terms and Conditions.
10.3. Failure or Delay; Non-Waiver: Any failure or delay by the Company in exercising any right or power provided in these Terms and Conditions shall not imply a waiver of its exercise. In turn, no partial exercise of a right or power shall prevent its future exercise.
10.4. Survival: If any authority or court of competent jurisdiction determines that any provision of these Terms and Conditions is fully or partially illegal, invalid, or unenforceable for any reason, the remaining provisions of these Terms and Conditions shall remain in full force and effect, and the Terms and Conditions shall be interpreted as if the illegal, invalid, or unenforceable provisions had never been part of them.
10.5. Assignment: You may not assign your rights or obligations under these Terms and Conditions to a third party without the prior, express, and written consent of the Company. The Company may assign, transfer, delegate, or dispose of the rights or obligations arising from its relationship with you or its contractual position, in whole or in part, and/or delegate the administration of the App. By virtue of the above, by accepting these Terms and Conditions you acknowledge that the App may be administered or operated in whole or in part by a third party in the future, and that such transfer of the administration and operation of the App shall not require prior notice or your consent, beyond that granted herein.
If you have any questions or inquiries about the Terms and Conditions and/or the App, please contact our team by email at hello@iamwil.ai.
We remind you that you will be solely and exclusively responsible for your statements, opinions, and any action you take through the communication channels made available to you by the Company.